Delaware Maryland Dental

Since 2005, we have been providing a wide range of dental services, such as teeth whitening, extractions, and root canal therapy. We advocate preventative care and can create a comprehensive treatment plan for you. Schedule an appointment with any of our friendly and qualified dentists today.

wbfrog1
1 Star
I first visited this office in May 2024 and trusted them to handle filing my insurance claims, a standard responsibility for any dental office. However, months passed with no action on their part. Despite my patience, it was not until October—five months later—that they finally filed the first claim. Shockingly, even then, they did not file it correctly. As of now, that first claim remains unresolved, causing significant inconvenience and frustration. To add insult to injury, there is now an additional claim that they still need to process, and based on their track record, I have little confidence in their ability to handle it properly. When I realized the extent of the delays and issues with the first claim, I stepped in to help move the process along. I communicated what needed to be done, offering assistance to ensure the claim was handled correctly. My intention was never to be rude or disrespectful. I was merely trying to advocate for myself and help resolve an issue that was unnecessarily dragging on. However, instead of appreciating my efforts to address their shortcomings, the office labeled me as rude and disrespectful and dismissed me as a patient. Their decision to dismiss me for trying to ensure my claims were handled appropriately is not only unfair but unprofessional. It feels retaliatory and reflects a lack of accountability on their part. Since when is advocating for oneself grounds for dismissal? Patients have every right to expect their dental office to handle claims efficiently, respond to concerns with professionalism, and resolve issues without unnecessary delays. The lack of communication, their inability to complete even the first claim in a timely and accurate manner, and now their inaction on the second claim, all point to systemic inefficiency and disregard for patient needs.
Saturday 21st December 2024

Jeff Adkins
5 Star
I honestly can't believe some of the negative reviews regarding this practice? I've been going here for over three years and I couldn't be more pleased with the professionalism of the entire staff from the front desk to the providers. Dr. Morgan has the most relaxing bedside manor of any Dentist I have known. (And, unfortunately, I have been to many!) I would highly recommend this office if they are accepting new patients.
Tuesday 10th December 2024

Peggy Baldwin
5 Star
Listen when I tell you these ladies came to work they came to work!! After intensive tooth extraction Ms. Kelly, Ms. Aliicia and Ms. Gina were right there to make sure I understood the orders, was knowledgeable about the aftercare and cared about how I was feeling in that moment. Not only did they make sure I was good my brother was able to book an appointment and get his dental needs taking care of as well. Dr. Morgan also did a great job talking me through the process because my nerves were all over the place.
Friday 13th December 2024

Emine Onal
5 Star
I don’t understand all the negative reviews I’m seeing here, but I’ve only received great dental care and the ladies up front are so nice and caring. The dentists and dental assistants are very informative about the procedure before being they begin. Would recommend this dental office to everyone!
Monday 23rd December 2024

Ashley
4 Star
It's a clean dentist's office. It's not the worst I've been to, but it's not like the ones who pretend they aren't a dentist office. I am entertained by some of these reviews. Dealing with absurdly upset patients in my own job, I can confidently say I appreciate how things are handled at DMD.
Monday 12th August 2024